Why Managed Services?

Since 1994, the experienced IT staff at Cougar Ridge have committed themselves to making the lives of business owners easier by delivering proven, reliable, IT services.

You deserve professional, courteous, IT consultants who take the time to listen to your needs, and answer your questions in plain English, not techno-babble. Our clients demand a network that is a reliable tool they can use to run their operations on.

That's exactly what you get from Cougar Ridge - a dedicated Team of IT professionals delivering proactive IT support when and where you need it - onsite or remote. In short, we are your IT department - at a fraction of the cost!

We make IT easy because we look after it all for you - for an affordable flat monthly fee. No surprises, just results.

Key customer benefits:

• Customer peace of mind – monitor network proactively
• Single point of contact for all network issues
• Single supplier instead of multiple vendors
• Defined Service Levels (for service delivery)
• Known costs for management & fixed price contracts
• Avoid costs of building own management & reporting systems
• Lower Total Cost Ownership (TCO) for client